Legal
Privacy Policy
Last updated: May 2026
This Privacy Policy explains how DeckPro collects, uses, stores, and protects information when you visit our website or engage us for project work. We are committed to handling your information responsibly and transparently.
1. Who We Are
DeckPro is a digital systems and custom software development brand operating under Clairzun. We design and build websites, web applications, internal business tools, automation systems, and digital products for businesses. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us about a project. References to "DeckPro", "we", "us", or "our" in this policy refer to the DeckPro brand and its operating entity.
2. Information We Collect
We may collect personal and business information in the following ways: (a) Contact and inquiry forms — when you submit a project enquiry through our website we collect your name, email address, company name, project type, budget range, and any details you include in your message. (b) Direct communications — when you contact us via email, LinkedIn, WhatsApp, or other channels, we collect the information you choose to share, including your contact details and project requirements. (c) Website usage data — we may collect anonymous usage data through analytics tools, including pages visited, time on site, device type, and browser type. This data does not identify you personally. (d) Project work — once a project begins, clients may share files, workflow documentation, business data, access credentials, or other operational information necessary for delivery.
3. How We Use Your Information
We use the information we collect to respond to project enquiries and assess project fit, prepare proposals and statements of work, communicate with you about services and project progress, deliver agreed software, design, automation, and consulting work, improve our website and service offerings, maintain records for contractual and legal purposes, and comply with applicable legal and regulatory obligations. We do not use your information for unsolicited marketing without your consent.
4. Project and Business Data
During the course of a project, clients may share sensitive business information including operational workflows, internal data, access credentials, database schemas, business logic, or customer-related data. DeckPro uses this information strictly for the purpose of scoping, building, testing, supporting, or improving the agreed project deliverables. We do not retain, analyse, or use client business data for any purpose beyond the project. Clients are advised not to share highly sensitive or regulated data (such as financial account details, health records, or government-issued identification) unless a secure data handling method has been agreed in advance.
5. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, we rely on the following: legitimate interests (responding to enquiries and delivering services), contractual necessity (processing information required to fulfil a project agreement), legal obligation (retaining records where required by law), and consent (where we have explicitly requested and received your consent for a specific purpose). You may withdraw consent at any time where consent is the basis for processing.
6. Sharing Information
We do not sell, rent, or trade personal information. We may share limited information with trusted third parties only when necessary, including: service providers who help us operate our website, manage communications, or deliver project work (such as hosting providers, email platforms, or project management tools); professional advisors such as legal or accounting services where required; and authorities or regulators where we are legally required to disclose information. Any third parties we engage are required to handle information in accordance with applicable data protection standards.
7. Third-Party Tools and Services
Our website and project delivery may involve third-party tools including analytics platforms, communication services, cloud hosting providers, and project management systems. These tools have their own privacy policies and data practices. We take reasonable steps to use reputable third parties, but we are not responsible for how these platforms handle data independently. Where projects involve platforms such as Shopify, Google Workspace, or similar services, clients maintain their own accounts and data relationships with those platforms.
8. Cookies and Analytics
Our website may use cookies or similar tracking technologies to understand how visitors interact with the site. This may include analytics cookies that collect anonymous usage data. We do not use advertising or behavioural tracking cookies. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website but will not prevent you from accessing general content.
9. Data Retention
We retain personal information and project-related records for as long as is necessary for the purposes described in this policy. Enquiry records are typically retained for up to two years. Project records, contracts, and correspondence are retained for as long as required for legal, accounting, or contractual purposes. Where data is no longer needed, we delete or anonymise it in a secure manner. You may request earlier deletion of your personal data subject to any overriding legal obligations.
10. Data Security
We take reasonable and appropriate technical and organisational measures to protect the information we hold from unauthorised access, disclosure, alteration, or destruction. These measures include access controls, secure communication channels, and limited data sharing on a need-to-know basis. However, no internet-based system can be guaranteed to be completely secure. We recommend that clients avoid sending sensitive credentials or regulated personal data via email or unsecured channels. If you have reason to believe your information has been compromised, please contact us immediately.
11. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information: the right to access the personal data we hold about you, the right to correct inaccurate or incomplete data, the right to request deletion of your personal data, the right to object to or restrict certain types of processing, and the right to data portability where technically feasible. To exercise any of these rights, please contact us at support@deckpro.space. We will respond to valid requests within a reasonable timeframe and in accordance with applicable law. Some requests may be subject to limitations where we have a legitimate legal or contractual reason to retain certain data.
12. International Data Transfers
DeckPro operates primarily as a remote service provider and may use tools or platforms hosted in different countries. Where personal data is transferred outside your country of residence, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.
13. Children's Privacy
Our website and services are directed at businesses and adult professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Updated versions will be published on this page with a revised date. We encourage you to review this policy periodically. Continued use of our website after changes have been published constitutes your acknowledgment of the updated policy.
Privacy Enquiries
For privacy-related questions, data requests, or concerns, please contact DeckPro at support@deckpro.space. We aim to respond to all privacy enquiries within five business days.